Booking Request · Step 1 of 4
Enter Your Delivery Details
This form takes about 2 minutes to complete. When needed, we use a translation app to provide multilingual assistance.
Booking Request · Step 1 of 4
This form takes about 2 minutes to complete. When needed, we use a translation app to provide multilingual assistance.
Step 3 · Review
Check the details below. You will not be charged at this step.
This is an estimate. The actual terminal may change depending on your airline and operating conditions.
One private vehicle carries approximately:
This is a time-coordinated luggage delivery service. Final hand-over and pickup times are confirmed after we review traffic, your hotel location and luggage volume.
For Airport to Tokyo service, airport pickup can be scheduled from at least 60 minutes after your scheduled arrival time to allow for arrival procedures, immigration, and baggage claim.
For Tokyo to Airport, pickup must be scheduled at least 300 minutes before departure for Narita, and at least 240 minutes before departure for Haneda.
For hotel-to-airport trips, hand-over at the airport is guided for about 2.5–3 hours before your departure time.
If waiting exceeds 30 minutes due to customer circumstances at pickup or handover, a waiting fee of ¥3,300 (tax incl.) applies for every 60 minutes, or part thereof, after the first 30 minutes.
If your flight delay can be confirmed, we will adjust the handover where possible. If we cannot reach you after arrival, or you do not come to the meeting point, waiting fees or cancellation may apply.
If there is not enough time before your flight, we may be unable to accept the booking.
Pickup at your accommodation will take place in the facility lobby, near the entrance, or on the street in front of the facility. Depending on facility rules or on-site conditions, pickup inside the building may not be available.
Please check all items to send your request.
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