Booking Request · Step 1 of 4

Enter Your Delivery Details

This form takes about 2 minutes to complete. When needed, we use a translation app to provide multilingual assistance.

Service
Delivery Direction
Flight information01
Please enter your airline.
Please enter the flight number.
Please choose your arrival date.
Please enter your arrival time.
Airport pickup02
Airport pickup can be scheduled from 60 minutes after your scheduled arrival time. We recommend allowing 60 minutes or more for a smoother handover. Pickup time must be at least 60 minutes after your scheduled arrival time.

✈ Hand-over takes place at the designated meeting point. Not an airline or PLC counter.

Delivery destination (hotel)03
Please choose a date.
Enter the hotel reservation name, or the name of someone who can receive the luggage. Please enter the recipient name.
Search and select a place, or type the name and fill in the address below. Any destination is fine.
If your hotel cannot be found, please enter the hotel name manually. Incorrect hotel information may cause delivery delays.
Please enter the destination name.
Delivery addressAuto-filled when you select a place — please check and edit if needed.
Please enter the postal code.
Please enter the prefecture.
Please enter the city / ward.
Please enter the street & block number.
If the destination information is incorrect, delivery may be delayed or may not be possible. Please enter the full, accurate address — not only the facility name.
Luggage05
Luggage capacity guide

One private vehicle can carry approximately:

MM-size luggage: up to 8 pieces
LL-size luggage: up to 6 pieces

Small additional items may fit if there is available space.

If your luggage exceeds this capacity, we can arrange an additional vehicle.

If loss or damage occurs due to circumstances attributable to us, we will compensate up to JPY 50,000 per item and JPY 250,000 per service request. Please refer to the Terms of Service for items we cannot accept and items excluded from compensation.

One flat rate per vehicle. Not per bag. No extra charge by number of bags within vehicle capacity.

Luggage information
1
From 1 to 10 pieces.
Items we cannot carry
  • Items over 30kg each, or with the total of the three dimensions (length + width + height) over 200cm
  • Dangerous goods (gas canisters, aerosol spray cans, fireworks, fuel, loose batteries, etc.)
  • Perishable food or items requiring refrigeration or freezing
  • Valuables such as cash, precious metals, or passports, and fragile artwork
  • Animals and plants
  • Items whose transport is prohibited by law
Your Details06
Please enter your name.
Your confirmation is sent here. Please enter a valid email.
+
Start with your country code (the “+” is already shown). Example for a Japanese mobile: 81 90 1234 5678 — no leading 0 after the country code. Please enter your WhatsApp number.
Please agree to the terms to continue. Please agree to continue.
Total · tax incl.¥19,800 ¥14,800