Last updated: June 2026 · Draft version [TBD: final review]
This Privacy Policy explains how Boosters Plus Inc. ("we"), the operator of PLC (Private Luggage Charter), handles the personal information of users of our service.
1. Basic policy
We recognize the importance of personal information and handle it lawfully and appropriately, in compliance with applicable laws and regulations of Japan.
2. Information we collect
We may collect the following information to provide our service:
- Name
- Email address
- Phone number
- WhatsApp number
- Hotel information
- Delivery destination information
- Booking details
- Cookies
- Access logs
3. Purpose of use
We use collected information to arrange bookings, deliver and track luggage, contact you regarding your booking and delivery, respond to enquiries, and improve our service.
4. Sharing with third parties
We may share information with partner drivers and service providers only to the extent necessary to complete delivery. We do not provide personal information to third parties for other purposes, except where required by law.
5. Use of cookies
Our website uses cookies to maintain language settings and improve usability. You can disable cookies in your browser settings, though some features may not work correctly.
6. Google Analytics
We may use Google Analytics to understand how our website is used. It collects information anonymously and does not identify individuals. This data is handled under Google's privacy policy.
7. Data retention
We retain personal information only for the period necessary to fulfil the purposes above, and delete or anonymize it appropriately once no longer needed.
8. Security measures
We implement appropriate organizational and technical measures to manage personal information safely and to prevent unauthorized access, loss or leakage.
9. Overseas users
Our service is intended for travelers visiting Japan, and information may be accessed from outside Japan. By using the service, you consent to your information being handled in Japan.
10. Contact
For questions about this policy, or to request disclosure, correction or deletion of your information, please contact us at info@plctokyo.com.
11. Revisions
We may revise this policy as needed. The latest version is always posted on this page.
12. Governing law
This Privacy Policy is governed by and interpreted in accordance with the laws of Japan.