Booking Request · Step 1 of 4

Request Station Delivery

This form takes about 2 minutes to complete. When needed, we use a translation app to provide multilingual assistance.

Tokyo in spring

Your booking request has been received

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🚶 This is a street hand-over.
There is no counter or reception desk.

After reviewing the details, we will send you a payment link. Your reservation is confirmed after payment.

The final meeting point at the station will be confirmed by email or WhatsApp.

Items we cannot carry
  • Items over 30kg each, or with the total of the three dimensions (length + width + height) over 200cm
  • Dangerous goods (gas canisters, aerosol spray cans, fireworks, fuel, loose batteries, etc.)
  • Perishable food or items requiring refrigeration or freezing
  • Valuables such as cash, precious metals, or passports, and fragile artwork
  • Animals and plants
  • Items whose transport is prohibited by law
Back to station delivery
Service type

Please choose the service you would like to use.

Pick-up & timing01

Please choose where and when we should pick up your luggage.

Pick-up
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The distance will be calculated after we review your booking, and we will send you an individual quote.
Please select a station.
Delivery destination02
Enter a hotel, accommodation, company or venue name. Please enter the delivery destination name.
Selecting from the Google suggestions places the delivery point on the map. Please enter the delivery address.

We calculate the transport route distance from the pick-up meeting point. Enter the delivery address and press "Confirm location & calculate distance" — the route distance and fare are calculated automatically and the fare is confirmed.

Within 5 km of the meeting point is included in the base fare. Beyond 5 km, +¥300 (tax incl.) per extra km (rounded up). If the distance cannot be determined, we handle it as a Custom Quote. The distance will be calculated after we review your booking, and we will send you an individual quote.
Delivery
Confirm the pick-up location and route distance above to see delivery time options.
Please enter the recipient name.
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A phone number that reaches the hotel, venue or recipient. Start with the country code, e.g. 81 3 1234 5678 (no leading 0 after it).
Luggage03
1
From 1 to 10 pieces.
Just a quick question for our driver's preparation — there is no additional fee.
Your Details04
Please enter your name.
Please enter a valid email.
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Start with your country code (the “+” is already shown). Example for a Japanese mobile: 81 90 1234 5678 — no leading 0 after the country code. Please enter your WhatsApp number.
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A phone number we can reach you at in an emergency. Start with the country code, e.g. 81 90 1234 5678 (no leading 0 after it).
Important notices
  • 🚶 Hand-over takes place on the street (no counter or reception desk).
  • 🚫 Some items cannot be carried (dangerous goods, valuables, etc.).
  • 💴 One flat rate per vehicle. Not per bag. No extra charge by number of bags within vehicle capacity.
See details
Luggage capacity guide

One private vehicle can carry approximately:

MM-size luggage: up to 8 pieces
LL-size luggage: up to 6 pieces

Small additional items may fit if there is available space.

If your luggage exceeds this capacity, we can arrange an additional vehicle.

Items we cannot carry
  • Items over 30kg each, or with the total of the three dimensions (length + width + height) over 200cm
  • Dangerous goods (gas canisters, aerosol spray cans, fireworks, fuel, loose batteries, etc.)
  • Perishable food or items requiring refrigeration or freezing
  • Valuables such as cash, precious metals, or passports, and fragile artwork
  • Animals and plants
  • Items whose transport is prohibited by law
Compensation

If loss or damage occurs due to circumstances attributable to us, we will compensate up to JPY 50,000 per item and JPY 250,000 per service request. Please refer to the Terms of Service for items we cannot accept and items excluded from compensation.

Hand-over & pickup
    Please agree to the terms to continue.

    Depending on the language you use, we may use a translation app to communicate with you before or after booking and during delivery.

    Please agree to continue.